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Well the microsoft thing ended up getting resolved quite amicably and professionally. So, burning sense of mistreatment has passed. In other computer news I've made the plunge (literally) into the world of Liquid Cooling. For the longest time now I simply haven't been able to keep my computer processor chip cold enough for it to operate at it's optimal performance level. Now however I've gotten a large external cooland pump system with fan and radiator assembly connected directly up to the CPU itself. Oh man is it COOL. It literally doesn't even warm up anymore. I'm so satisfied.